Privacy Policy

Explainium Privacy Policy

At Explainium (accessible from explainium.com and through the Explainium app), we prioritize the privacy of our users. This Privacy Policy outlines the types of information we collect, how we record and use this information, and your rights regarding your data.

If you have additional questions or need more information about our Privacy Policy, please contact us.

This Privacy Policy applies to our online services and technical systems that support our app. It is valid for visitors to our website regarding information shared or collected on explainium.com, as well as for users of the app. This policy does not apply to any information collected offline or via other channels beyond this website or app.

Consent

By using our website and/or our app, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons for which it is requested, will be clear at the point of collection.

If you contact us directly, we may collect additional information such as your name, email address, phone number, the contents of the message or attachments you send, and any other information you choose to provide.

When you register for an account, we may ask for contact details, including name, company name, address, email address, and phone number.

How We Use Your Information

We use the collected information for a variety of purposes, including to:

Provide, operate, and maintain our website and app
Improve, personalize, and expand our services
Analyze how you use our website and app
Develop new features, services, and functionality
Facilitate testing and gather user feedback
Communicate with you, including customer service, updates, and promotional purposes
Send emails
Detect and prevent fraud

Log Files

Explainium.com follows a standard procedure for using log files. These files record visitors' actions on our website. Log files may collect internet protocol (IP) addresses, browser types, Internet Service Provider (ISP) information, date and time stamps, referring/exit pages, and click counts. These are not linked to any personally identifiable information and are used to analyze trends, administer the site, track users’ movements on the site, and gather demographic information.

Cookies and Web Beacons

Explainium.com uses cookies to store information about visitors' preferences and to customize our website’s content based on visitors’ browser types and other data.

Third-Party Privacy Policies

Explainium’s Privacy Policy does not cover any advertisers or other websites. We recommend consulting the respective Privacy Policies of third-party providers for detailed information, including instructions on how to opt-out of certain practices.

You can choose to disable cookies through your individual browser settings. Detailed information about cookie management with specific browsers can be found on their respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

Request that a business disclose the categories and specific pieces of personal data collected
Request that a business delete any personal data collected
Request that a business not sell a consumer’s personal data

If you make a request, we have one month to respond. To exercise these rights, please contact us.

GDPR Data Protection Rights

We are committed to ensuring you are fully aware of your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to:

Access: You have the right to request copies of your personal data (a small fee may apply).
Rectification: You have the right to request corrections to inaccurate or incomplete information.
Erasure: You have the right to request the deletion of your personal data under certain conditions.
Restriction of Processing: You have the right to request limited processing of your data under certain conditions.
Objection to Processing: You can object to our processing of your data under certain conditions.
Data Portability: You can request that we transfer your data to another organization, or directly to you, under certain conditions.

Requests will be addressed within one month. To exercise any of these rights, please contact us.

Children’s Information

Explainium is dedicated to protecting children’s privacy on the internet. We encourage parents and guardians to monitor and guide their children’s online activity.

Explainium does not knowingly collect personally identifiable information from children under 13. If you believe your child has provided this type of information on our website, please contact us, and we will make efforts to promptly remove such information.